Shipping Policy

Last updated: June 20, 2026

At VEYVIVO, we do our best to process and deliver your order as quickly and carefully as possible. Below you will find more information about our shipping policy.

Processing Time

Orders are typically processed within 1–3 business days after payment has been received and confirmed.

Please note that processing times may be longer during peak periods, holidays, or promotional events.

Shipping Time

After your order has been processed, the estimated delivery times are:

• The Netherlands: 2–8 business days

• Other EU Countries: 5–15 business days

The delivery times listed above are estimates and may vary depending on the destination, shipping carrier, and circumstances beyond our control.

Shipping Costs

Shipping costs are clearly displayed during checkout before your order is finalized.

Any free shipping promotions will be clearly stated on our website.

Order Tracking

Where available, you will receive a shipping confirmation email containing tracking information so you can monitor the status of your order.

Please note that not all shipping methods include tracking.

Shipping Delays

Although we strive to deliver all orders within the estimated timeframes, delays may occur due to circumstances beyond our control, including but not limited to:

• High demand at shipping carriers;

• Severe weather conditions;

• Customs inspections;

• National holidays;

• Technical issues.

VEYVIVO is not responsible for delays caused by shipping carriers or other circumstances beyond our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

If an order cannot be delivered due to an incorrect or incomplete shipping address, additional shipping charges may apply to resend the package.

Lost or Damaged Packages

If your order appears to have been lost or arrives damaged, please contact us as soon as possible.

We will investigate the issue with the shipping carrier and, where appropriate, provide a suitable resolution.

International Orders

International orders may be subject to import duties, taxes, customs fees, or other charges. These charges are the responsibility of the customer unless otherwise stated.

VEYVIVO is not responsible for delays or additional costs resulting from customs procedures.

Contact

If you have any questions regarding shipping or the status of your order, please contact us:

Company Name: VEYVIVO
Email: info@veyvivo.com
Website: www.veyvivo.com